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I don't know to be honest - I'm not a professional by any stretch of the imagination, more an amateur who looked some stuff up on google...

I'm going with another company who are quite happy to do the repair. I understand BG's concern for their employees, but I think this is taking it a bit far.

Yes I have heard of Weil's disease. Typically there are less than 40 cases in the UK each year - see http://www.hpa.org.uk/webw/HPAweb&Page&HPAwebAutoListName/Page/1191942176636?p=1191942176636. There's probably more risk of him falling down the stairs on the way to the flat than there is...

I had a British gas engineer round to look at a vaillant boiler which was producing fluctuating hot water. He said the heat exchanger needed replacing but refused to do it because there were mouse droppings inside the boiler (visible when he opened the front panel to look inside). He said I...

That was exactly the problem - one of the brushes was the wrong way around. I put it back in the correct way around and everything now works fine. For future reference; only take out one brush at a time, hopefully that will make it easier to put the replacements in the right way round! (it...

looks like someone else had exactly the same problem... //www.diynot.com/forums/viewtopic.php?t=200307 ... so I'll try that first (check that the brushes are making proper contact) and if not will repost...

A few days ago, my 8 year old Bosch Exxcel 1200 express packed up - the drum stopped rotating and it wouldn't start any wash or spin cycles. Some other posts on this site suggested the brushes could be the problem. I took them out, and sure enough they were worn down to about 5mm length and...

of course, the system is under pressure - you just saved me from installing an upstairs pond I think... :) Re isolating valves under the boiler; if the boiler is lower than the valve I am opening, presumably I'm not going to empty the actual boiler, so do I need to close the isolating valves...

I have an upstairs radiator with a broken lockshield valve. The top of the valve (i.e. the bit you turn with a wrench to open/close it) has sheared off, leaving the valve in the closed position and making it impossible to open. The valve isn't leaking or anything but the rad is stuck in the...

great good to hear someone other than the installer recommend it (he said something similar but I figured he wasn't exactly going to be impartial) thanks again for your help

the d0 value reads 28, so I guess it hasn't been altered. I'll adjust it as you suggest. Also, there's a clear plastic reservoir under the boiler, I've just noticed there's some water in it (never noticed any there before, but I haven't really checked it). Is that anything to worry about...

without actually going and counting them it's 12 or so.

also... when I say filling loop, I'm probably not using the right terminology. I don't pretend to know what I'm talking about.

Simond, it's an ecotec plus 937, and it has 2 labelled valves as mentioned above. I'm probably just being over cautious...

"Have you correctly set the c/h output in d 0? if not i suggest you do." - I'm afraid I don't know what you mean by this. What's d 0 ? by the way, thanks for the amazingly fast response!

I have a recently installed vaillant ecotec 937 and I would like to know how to increase the internal central heating pressure - it's all working fine, but I will need to take a couple of radiators off shortly to do some decorating and am concerned that refilling them after I put them back will...