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Hi Dave, Afraid so - it certianly makes it easier to access but I still can't remove it! Is it possible to buy a new connector on it's won or do you have to buy them with a new scale cannister? Thanks.

Thanks for the reply. Tried the screwdriver but with no luck. Looks like I may need to buy new connector!

Hi all, I'm trying to change the cartridge on our Aqua Dial Scale Inhibitor (http://www.waterdial.co.uk/p_aquadial/combi-care.php) but cannot remove the old one from the valve. I've followed the instructions but it seems to be stuck in the valve and I can't remove it. Is this a common...