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Thank you for those answers, my husband timed it last night and we're only getting 2 hours worth, we never realised that the powercompany could downgrade the amount of electricity flowing through. :x We'll be ringing them tomorrow.

Our Unidare storage heaters worked fine until we had an electicity prepay meter installed, they stopped working all together, the meter was replaced and the heaters worked for one day. Now they only get hot at the top, from halfway down the bricks remain cold, we've hoovered out all the dust...