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Thanks for all of your replies. As you can tell I’m not that au fait with electrics…so in conclusion… It’s not dangerous - but not ideal and could cause problems down the line if not replaced.? The work done by national grid is appropriate? And despite the fact this issue has only started...

It’s really odd. Until this work took place and my dad then had to manually switch off the electricity using the main trip switch (to test the UPS) there’s been no issues with appliances tripping the electric. They do have regular power outages because they are semi rural, and I guess the...

In terms of neighbours-nope they aren’t having anything installed. In fact they weren’t keen to allow the works to go ahead on their property. It’s all happened as a result of the original smart meter installation. That engineer broke a seal or something and when national grid came to fix...

Ok here’s some pics: consumer unit Then this is the wiring alongside: And then this is what they did when we asked for a “tail” to be left to allow the movement of the consumer unit into the adjoining room..

I’m glad I posted here! It does seem my folks have been misled. They were told that the loop was illegal now and as they had “discovered” it whilst fixing whatever the smart meter engineer had broken it had to be changed. There was no choice, it was a requirement. There are no solar panels...

My folks had a smart heater installed a couple of months back-during the install some seal or something was broken by the engineer. When another chap came to fix it, they discovered my folks were on a looped electrics system with their neighbour and said that it had to be changed as it’s now...

oooh and....whats a cold bridge? sorry!

no reluctance really - just not sure of best option. The concrete roof is flat so other than putting a new roof there's no insulation space...i'm afraid i'm clueless when it comes to this stuff! :oops: Basically we need something that will solve as much of the prob as possible, but as ever...

Hi Apologies if this is the wrong forum...Couldn't decide where this should go! I've got a major prob in my house to do with condensation (which i know has been talked about a lot but my case is slightly diff to all posts i can find!) one bedroom is part of an extension - it has a flat...