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Hi Tony Thank you for your quick reply. I've confirmed with Worcester-Bosch that they would be happy with a chemical flush and just wanted the system to be cleaned. The technical dept did tell me alot of rubbish would be floating around in the system and could cause further problems. I'm...

HI Tony Thanks for your reply. Sorry for my delay I do alot of work at home and had a backlog I needed to clear due to heating breaking down. Ok I need to check with Worcester-Bosch whether they want the system power flushed or just flushed with chemicals. I'll check also if they will...

HI Tony Thanks for your reply. I've actually got better things to do than watch an engineer and ask what you call stupid questions. However, I needed to know what was happening in order to apply for reimbursement from Homeserve. Interestingly, the W/B Engineer detected the problem in about 4...

HI Tony Certainly I will do my best to ascertain what's happening. When the engineer sub-contracted from Homeserve arrived yesterday he told me I wasn't allowed to watch! I just had to sign the paper and let him leave. So, I hope I meet with greater success today and if I can be allowed to...

HI Tony Many thanks for your reply. I'm not in the habit of taking out service agreements and cancelling them. Infact, this is the first time I have done such a thing. The company Homeserve sub-contracted too sent two engineers around on different occasions both of which did the same thing...

HI Tony I've just had another engineer in who says my boiler needs a service and won't do that unless I book that from them. I'm under a service agreement from Homeserve that subcontract these people but still have time to pull out of the policy as I'm within the 14 day cooling off period...

Hi Tony Many thanks for your reply. I spoke to a technical advisor from Worcester Bosch yesterday and they diagnosed a possible heat exchanger problem. Is that something different to the PCB problem you diagnosed? Is it another problem? It does seem when the heating works on occasions that it...

HI I've got a Worcester Bosch Highflow 400 Electronic hsf combi boiler. It's 4 years old and came with the house I bought about 18 months ago. I've had a various engineers out to fix it and no-one has been able to help. I've been without heating since new years day and am really suffering...