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Apologies to Richard C, didn't spot the post you were answering. Thanks to the rest of you for your suggestion which I will do and get back to you

er thanks but don't see how that helps - it's the completion certificate that I'm after, and having trouble getting the builder to provide it. surely this has happened to someone before? Is the only way forward to talk to the planing office at the local council?

unfortunately we have paid the builder

Thanks - this is extremely useful. Given the flakiness of the builder when it comes to paperwork and due process I am not sure he has had the required inspections completed whilst he was doing the work [we were not on site, and there have been various problems subsequetly discovered which...

Our builder completed a major pice of work (apart from snagging) in April '08 converting a bungalow into a 2-storey dwelling, adding a bathroom and toilet. since that time we have been trying to get the building regs. documentation from him but with no joy. We spent a lot of time chasing...