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So I ring Ravenheat, they stressed the unit was out of warranty "stating the obvious" and referred me only to British Gas as they are their company approved fitters. Looks like I'll need the Yellow Pages after all! As a side note the heating has been working fine all day today after I turned...

Alternatively actually pay attention to your last post and contact Ravenheat, what can I say it's 03.40 and my brain is getting fried with all this bl*@dy stress!

Thanks again and apologies if you have already answered this previously however I'm assming this may or may not sort the heating issues, out of interest what are you your thoughts on the water problem? I just don't want to get the wool potentially pulled over my eyes on a call out, I know a...

Thanks for the pointers, the unit was manufactured in 2004, well that is the date on the inside of the outer cover panel. The Flue appears clear but as it runs out of the side of the house and is extended through up and out of a car port/garage it is quite difficult to get a clear visual...

Thanks for the replies, what sort of extra information may be of use? Scott

I have been reading through some of the posts with similar issues that I have been encounting with my heating/water system but not completely sure if answers my problems. Firstly there is the issue of intermitant hot cold water supply through all water outlets. Secondly when the heating...