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Jean hopefully you have resolved your problem by now. -you can't delete the programmes but you can alter each one to the settings you require by going into 'set programme'. In any case, altering the time should not change your set programme so maybe you did something else. If you need...

The RT500RF is wireless. IE no wires are required at the thermostat. Only the receiver needs to be wired, and that goes back at the boiler.

[url]http://www.salus-tech.com/resource-centre.html This link takes you to the Salus download page where you can download any instructions you require, including for the RT500RF. If you cant understand the instructions you can always phone the helpline on 01226 323961 for assistance.

Why not telephone the manufacturers helpline on 01226 323961 (either you or your Mother). The RT500RF is really simple, what is it you dont understand?

The instructions can be obtained directly from the Salus website (www.salus-tech.com). If you need telephone help why not phone the Salus helpline on 01226 323961

but it's shows all the time-no matter how high temperature I put on I suggest you phone the Salus Technical Helpline on 01226 323961. The "Lo" refers to the measured ambient temp, not the setting. If its reading Lo when it shouldn't be then it may be faulty. -The new range is called...

Quite right. It shows 'LO' when the measured temperature is below 5 degrees C (it's lowest display value). Similarly it shows 'Hi' at the top end.

You need to understand that the RT500RF is a Programable Thermostat, it is not a Programmer. However you can easily put the heating off continuosly by either; -use the frost button to put it into frost protection mode, -or put it into sleep mode (by holding down both arrow buttons for 3...

[So do I need the replace the stat unit, or the receiver unit, or both? Many thanks Guy Guy, You will need to replace both units. This is because earlier this year the operating RF frequency was changed to 868Mhertz, a much less busy frequency (so more reliable). But remember that...

The link http://www.salus-tech.com/manuals/RT500RF.pdf takes you to the RT500RF user manual which is on the Salus website (as are all of them). To bring heat on outside of the programmed time simply use the 'up' arrow to raise the temperature setting to what you require (say 21). this is...

Dear DemonicKat, did you get the issue fully resolved? (If not, the Salus technical helpline will certainly deal with it)

The soldering was improved as soon as the issue was picked up (recently). I can assure you, production now uses harder/stronger solder and problem is corrected. The official Salus Technical Helpline phone number (on all user manuals) will of course resolve any queries.

Ref the Grahams Altech question, purely a temporary manufacturing issue, now totally corrected. promise you they are now 100%.

Dear wotnotagain, as I work for Salus, the manufacturer of the RT500RF, I want to correct the "cut in power" issue. The RT500RF thermostat is battery powered and needs no action after a power cut whatsoever. It should not be reset. The receiver unit is mains powered and will power-up after a...