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Have just written a long e.mail to their Customer Management Team,hoping to get clarification on everything...it will be interesting to see what they say,but thanks to everyone for their help and comments....

thanks for that...im not suprised,just not sure where to go from here though to challenge it???

Spoke at length today with Warmfront.Warmfront themselves say they wont fit lpg, because it is not an efficient sysytem,and could put us in the fuel poverty bracket,which we had a good laugh at,as our last quarterly electric bill was over £700......We have had a reasonable quote from a central...

Hi,does anyone have the answer to the following please...we were informed that we qualify for the max warm front central heating allowance,after a visit by an assessor.We were then visited yesterday by a surveyor,who straight away said that the company he works for are not registered to fit lpg...