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Hi, my tenant has reported an issue with an upstairs window. Apparently rain has leaked through the window and caused damage to the windowsill (see image). I have no idea how rain water could have caused this damage? Has anyone seen anything like this before? These are wooden windows. They...

We have just moved in to a new house and have a downstairs shower room, downstairs toilet and utility room. All three rooms are next to each other. When my wife put the washing machine on I heard a gurgling sound from the shower room. There was a little bit of brown water at the bottom of the...

We have just moved into a new house and our bedroom is a VERY dark purple/pink colour. The previous owners had put lining wallpaper on and painted over it. They had also put a boarder about 8" wide all around the centre of the room. We peeled off the boarder and now there is an 8" gap...