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whirlpool washer dryer 1000, MODEL AWG995 is it the pump? does it need unblocking? or replacing? is that easy, how do i drain the water, what are the steps to fixing this problem? how much is a pump likely to be? MANY MANY THANKS

I WOULD BE VERY GRATEFUL IF ANYONE CAN HELP. my flat was bulit by Wimpey , nearly 10 years old (perhaps NHBC 10 yr certificate might cover me?). The windows are wooden frame with double glazed panels,approx 40cm wide by 55cm height(lower parts), and approx 35cm wide by 45cm height (upper opening...