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This afternoon it became clear that we had no hot water. All our hot water comes from an immersion heater. It works overnight and heats a large tank of water - the arrangement is called 'Heatwise.' Our gas boiler only runs the central heating. When I checked the electrical relay box...

I have an upstairs window directly above our conservatory and therefore not accessible by a ladder. The window frame and openings badly need painting. When I last had it painted the chap who did it removed the opening parts of the window so that he could paint them and access the rest of the...