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Zipper you are of course absolutely correct and no one should attempt any DIY that they feel in any way is beyond their knowledge. Just to clarify your comment regarding amateur advice, I am in fact a qualified electrician and my post was to let others know what the likely cause of the error...

Hi there, I had the same problem and eventually found a posting regarding this saying that it may be the internal fuse, I ordered a couple from Neff spare parts, removed the top off the microwave, don't forget to switch off at the mains!!, located the fuse, replaced it and hey presto its now up...