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please explain, I'm seriously confused now.

What have I not done? Registered properly?

I'm sat waiting on a plumber to come and look at it. It's leaking water. I've been without heating and water for a week now. I won't bore everyone with how many plumbers I've rung and how many have let me down.

I've just joined this site so hope I've done that correctly. Can you e-mail me a manual as well for the same boiler. Worcester 9.24 electronic but a gas boiler. Thanks