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It wasn't Hotpoint. In was an insurance company. Generally the makers are good - but the insurance guys don't always use them. Everything is outsourced these days. The manufacturers give it to a company who take the dosh but pass all work on to another company. :wink: I had a great...

Ha! Thanks folks - I feel I could write a book on Washing Machine repairmen and manufacturers. The problem is excerbated by the fact it's my husband who waits in, because he is based at home. It's tough using up holiday for this, when I have precious little and the problem doesn't seem to...

Thanks Breezer, It does sound like the sensible thing, but it's cyclical, the engineer carries out diagnostic checks and it passes. Meantime it doesn't work properly. If there is some kind of programmable chip which can be replaced I'd ring them up and demand they do it - but I don't...

I have a new Indesit which will do everything when selected manually, but won't move through the programme automatically from wash, to empty, to rinse and spin. The engineer has been twice, tested it and said each time "Everything is working okay" but it isn't. It will wash for hours unless i...