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Thanks everyone for your input. The facts, as i have cooled down now,. It was just to install the stove, and a fireplace, the stove has a back boiler. We bought the stove, arrow stratford. we were happy with the job, and have been up until now, paid him cash, and at no point were given...

Thanks very much for your advice, yes that what i was thinking, at what point was i told it needs to be approved, Nil just wasnt told, i so could kick myself for being taken, seems a lot of money to pay out, and off he went, never said a word about, "No you cant light this fire until, you get it...

forgot mention whats a registration plate???as he said he will need fit one of these???? to think for the last year we have been using a fire that, as far as red tape and regulations is not fit to use, feel so stupid, paid all that money in good faith, told it was Hetas, by his ex boss, and it...

Had a phone call from the installer,said he will come and have a look at the fire he installed, refresh his mind and make sure we havent changed it in anyway. explained he is busy, for the next 2 wks, and that he will have to give us a certificate but it will have to be dated, at the present...

I rang Hetas and checked he is reg hetas, wasnt when fitted it, as his boss was gunna come check it, but I was never told thisotherwise i would of sorted it out back then, i asked if the fitting would be Hetas approved, and was told yes through his boss, I just asked on a forum for any advice...

thanks very much, for the info, what a blasted nightmare, the reason we paid someone to install it, and pay £2,000 was to save us all the groundwork, far as I was concerned what ever had to be done would be done, ya only know this if your in the now how, but thanks very much for your input very...

Hi had my multi fuel stove with back boiler fitted Jan 2010, paid a approved installer £2,000 to fit, nice job very happy with it. Only prob got a neighbor who has complained to council had letter, stating the alleged nuisance smoke, no other neighbors complained, in fact they didnt even know...