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Thanks John, I'm not at the house but will send instructions back with my father-in-law to check if we can see it. Is it then a simple enough task to exchange it if we need to? (given the fact you say it is set at 60degrees by the factory it must be faulty) The problem we appear to have is...

We have a 15 year old model that doesn't appear to have a thermostat control for the temperature of the tap water, the water is scalding and the thermostatic shower can no longer cope with the extreme temperatures its kicking out. Does anyone know where the thermostat is so we can turn it down...