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Thanks to all who replied to my query. We have just got home from loo shopping. Hubby now has to remove the old one (yuck!) and attempt to fit the new one. I may get back to you if we get stuck again. Thank you for all your valuable comments.

We have a Twyford toilet cystern which we think needs changing. My husband bought a new syphon for it, but when he removed the cystern we have found it has two large cracks running across the porcelain outside. You can't see the cracks on the inside of the cystern, but they look ominous and we...

cracked toilet cystern which needs replacing.