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Hi Maxsys, I can see where you're going with this! The installation was carried out via the Energy Saving Trust so we weren't liable to pay for the installation. However, on Monday, when I returned with the children at around 4pm, I heard a strange noise that got louder and louder. It sounded...

The installation was carried out by a sub-contractor of Scottish Gas. We received the installation as part of the Energy Saving Trust award so we didn't receive a quote and this wasn't discussed with the surveyor who visited from Scottish Gas. There have been several problems with the system...

The cold water tank IS feeding the cold taps in the bathroom and the toilet. I was under the impression though that with a new boiler installed, this would be disconnected and run straight from mains supplies. What I'm trying to establish is whether or not the installation team have done the job...

Yes, I think it is. Does this make a difference?

Hi, I had a new combi boiler installed on Friday which replaced an old fashioned gas boiler with copper tank. What I'd like to know is, is it standard practice to leave the cold water storage tank in the loft. I was under the impression that with a combi boiler, we could do away with the...