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HOWARD Sorry to pursue you but I am in fear of loosing contact with you as you have been such a big help. I left a message for you a few days ago leaving my e-mail address. I would welcome your offer of an opinion of this problem in the form of a letter. Look forward to a reply even if you are...

Don't worry it will not matter. If you have a good plasterer he will sort it out, it's all part of the skills of plasterers Alan

Hi, this is Alan, colleague/friend of Mary. I must thank you all for your help and advice ( this lady really needs it) I only met Mary through my work and right from the start I could see she was a lady in need of help, I also want to prove that we are not all rouges in the building trade...

Thank you again Howard and also Simon for your IT!! input. I am a little overwhelmed with your friendly help and support at the moment, my confidence is growing but I know l still have a long battle ahead. All this information you have given me will keep me busy. I do have a colleague (Alan...

Thank you Howard you have given me plenty to think about and a little peace of mind as i am getting a positive feed back from you. I know its still going to be a battle. The name of the NHBC guy who did the report was a Mr P Lavis, claims investigator along with the buider Julian Pidgeon from...

Thank you "FLAMEPORT" and "MYSTERYMAN" for your input, if you are still following the messages I would be grateful for any information on this subject and product. MARY

FORGOT TO SAY THAT THERE ARE SOME PHOTOS IN MY DIYnot ALBUM BUT i,M NOT SURE HOW YOU GET THEM. THIS IS A NEW ONE THAT I HAVE JUST SET UP AND NOT QUITE SURE HOW IT WORKS YET. MARY

Thank you Howard for taking an interest in my problem. Because this was a new house I thought that the NHBC would help, I made a claim (June 2010) and had a visit from both the builder (Unique Homes) and the NHBC claims investigator together. The NHBC said in part of his report to me :-...

All work related

Thanks for your reply's, just to confirm that yes it is exactly as I explained the flooring is 9mm MDF topped with 9mm oak (looks like European oak I've been told) I really need to try and find out who the manufacturer was as the builder will not come up with this information. I will get some...

Wooden floor on a water underfloor heating system, big problem! This floor was laid about four years ago and signs of movement started in the first year. It's an 18mm thick floor board made up of 9mm MDF and topped with 9mm natural oak both of which were stuck together. The boards were stuck...