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I believe that both the risers and treads are MDF. Here's a picture from the inside of the stair: You can see that there is some glue there. Thanks

Thanks for your reply. No, I don't think that they forced the carpet. I know that NHBC has refused similar claims using the same reason: nailed grippers to stairs. What do you think about the glue blocks?

In the context of this thread, who fixes the stairs is irrelevant. I am trying to determine if the work performed by the builder is sub-standard or not. If you prefer, I can rephrase the question as: if I fix the stairs, and use a glue block as shown in the pictures (with the same nails...

Hi, I live in a fairly new 3-storey house where quite a few stairs are creaking. Since it is still under NHBC warranty, I have requested the inspection from an NHBC inspector. The claim was rejected on the grounds that the carpet was not installed by the builder and the grippers on the stairs...

Hi, Thanks for all your previous answers! Do you think that I need to strip out *all* the mortar between the slabs, even if it is not cracked? For example, in the following photo, there are a few edges that are not cracked and some thin cracks. Should I cut out all the mortar or should...

Thanks for the help. Do you have any advice on how to strip out all the old stuff without damaging the slabs? Thanks, Joao

Hi, I have an Indian Stone patio that is in need of repointing and, although I've never done anything like it before, I'd like to give it a go. Most of the gaps are not very deep nor wide; for example: However, some of them are quite deep, like this one: At some...