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It is a combi boiler and it is installed on the ground floor of the house.

Thanks so much for your replies. My partner and I tried checking the waste pipe for blockage with not much success as it was very difficult to access the point where the pipe connects to the pump.. I think we will need to get a plumber in. Will keep you posted here.

Hi, Thanks for everyone's replies. I would like to check the waste pipe as suggested by Diyisfun, can anyone advise how to do that? I opened it and looks ok (a little bit of brown scum around the edges) but don't I need to have water flowing to be able to see the blockage? how would I do...

Hi, I hope this is the appropriate forum for my question. A few weeks ago several things started happening in the house which perhaps are linked to each other: – The washing machine isn't draining the water properly, I have to open the front drain screw manually after each wash where...

Hi, Thanks for your reply! The engineer was here about 3 weeks ago for the safety check but I did not notice the problem as it was summer and did not have the heating on for a few months, perhaps it did not exist then... Is it something I could fix myself or do I need to get an engineer...

Hi, I have a problem with my boiler. It is a Heat Line s24 compact. When it is turned to the highest setting it starts to leak from the valve I circled in the photo. When it is on low or medium heat setting it is ok. I never had this problem before and I am leaving the country in 3 days...