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I have an external cavity wall which has a line of bricks which jut out (about half a brick) to form a cosmetic detail line just under the first floor window level. I understand that this would now make the house difficult to mortgage due to a risk of cracking, should these bricks break down...

My aged inlaws (80+ years) recently had a regular British Gas service, Despite having the same back-boiler/fire serviced with no problems for many years, the engineer issued a "Do not use" label and threatened to cut off the gas - he eventually left it on "as a favour". He said he could only...