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yes thanks I have tested the thermostat and element and these give normal readings. Do you know of anything else that could cause the heater not to work and the wash cycle to go on much longer. Regards

sounds a bit like my problem. Did you find the cause?

Thanks for your reply but I can work all that out for myself thanks.

Query with regard to power shower: the manufacturers Bristan etc are useless with technical information. Does anyone know what sort of flow rate these units give with the cold tank only approx half a meter over the shower head. The literature says for instance max flow 14 l/min minimum flow 8...