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Thanks to everyone one who kindly posted solutions to this problem. I managed, with the help of you guys, to take the sump pipe off completely and clean it. It was pretty much sludged up. I also managed to clean the sludge out of the pressure chamber with a thick bendy cable tie! Instant...

Thanks SimonH2. I think we'll try that, it's a solution. We have to have a qualified electrician in to finish a shower installation in a couple of months, so I'll see if he can get it back working as it was but no big deal if he can't, I think your solution will work. Failing that I'm going to...

Thanks for your replies. I had thought to take it back but we've had it a long time. I might just keep it as a spare for somewhere else and get a new one which has a more conventional fixing. We've never come across this type of fixing before. On the face of it, it seemed a good idea! If there...

@SimonH2 - I have the same problem, I'm replacing an old PIR Floodlight with a new one from Homebase. The new floodlight has a fast fix plate so the terminals are fixed to the wall with the back plate and then the lamp is fixed to the backplate. There are only 3 terminals on the backplate Live...