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Hi breezer I peeled back the rubber collar and looked inside and could see the sludge. I've always used either 30 or 40 degrees, maybe you're right - I could use a high temperature wash cycle without clothes and put in half a packet cheers

soap scum or brown sludge builds up on the outside of the steel drum - how can I get rid of this sludge? I've tried using washing machine cleaners on empty load cycle but to no avail.