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Just had a new extension and had two (1kw) rads installed in new room. The builder has connected the new rads to an existing rad's 10mm plastic pipe tails. One of the new rads is 5m away from the other and this rad does not get warm let alone hot. We have checked water is flowing through and...

New build 7 years ago, cancelled order, salesman told us it had granite worktops in kitchen. Always thought it was till we came to extend and looked at the underside of the worktop. It looks totally different. So do you think it is engineered stone or quartz rather than natural granite? We...

During the build of our extension the builder built the walls (outer and inner) before laying the slab. This means the DPM does not go under the course of blocks containing the DPC. Is this a normal practice these days? There is also a gap between the end of DPM in places and the DPC, can this...

We were having low hot water pressure on bath tap only. Unvented Megaflo system. Checked TMV (Bossmix) looked OK, filters not blocked, so as it was 6 years old replaced with same model. All fine, with good pressure, after replacement for just over a week then suddenly low pressure on bath hot...

Loft conversion nearly finished. New stairs match existing and will have a mains wire smoke detector. There are three new rooms in the loft accessible via a small landing at the top of the new stairs. A study (could be used as a small bedroom), a double bedroom and a bathroom. We thought we...

Having a dormer installed and want to check spec of existing roof tiles to see if they can be hung on the side of dormer (vertically, i.e. 90 degree pitch) but the tile has no makers name on it. If I can find out the maker I can check with them.

The house is a new build of around 4 years old. There is a bedroom above the garage. This bedroom typically remains 5-10 degrees colder than the rest of the house. The loft above that bedroom is inaccessible. I have suspected that that part of the loft is not insulated but had no way of getting...

Our 5.5 year old Hotpoint Fridgefreezer has started to play up. We noticed it was a lot quieter than normal so checked the temperature and both fridge and freezer were too warm. We tried all sorts of things, switching off, cleaning the grid on the back, removing stuff from the fridge, checking...