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No it only has the lever and key on the locking mechanism. I have taken a video to show you exactly what's happening, but as you say I will most probably have to get someone to come out and have a look at it. Thanks for all your help :D http://youtu.be/aCL7HCoX_1M

Nope it does exactly the same, eggs to a certain point and then it's like hitting a wall won't go any further

Ah I see. No with the door shut, lever down, the key turns but only to a certain point where it then sort of jams and does not lock.

Yep the lever goes down when the door is shut. If I have the door open, the lever will not move unless I press that little catch.

If I have the door open, I have to press the little catch in to press the lever down and it still won't allow me to lock it.

Hello, I'm hoping that someone here may be able to help me. I have a sliding patio door, in fact I have two sets of sliding patio doors, one of which the lock is broken. The door has a lever lock, so when you close the door, you push the little lever down and it secures the door. There is...