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Thanks everybody so far. Surprise, surprise, the plumber didn't turn up when agreed and is coming tomorrow instead! Do you think that the loud noise, which definitely comes from inside the shower unit, is due to a faulty pump though, or could anything to do with its installation be the cause...

We had a new Aqualisa Aquastream shower fitted a month ago. Our old shower, which developed a leak had to be replaced. After the plumbers left, we found that, whenever we switched the light on in the bathroom, the shower would make an unbelievably loud noise - you could hear it throughout the...