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Many thanks, all! I'll get back to Gainsborough and ask them what I should check before I go for a call-out.

Bought it direct from Gainsborough over the Internet. There's one "start/stop" button on the front of the unit that switches the water flow on/off and there's a turn switch to control the temperature (which seems to speed up/slow down the flow rate). There are no other controls or lights on the...

Thanks John. Just wanted to check that there wasn't something I'm missing, as Gainsborough said I'll have to pay for the call if there's no fault with the unit. David

I've just bought a new Gainsborough electric shower to put on as a direct replacement for my old Gainsborough shower which stopped letting water through. The new one lets water through fine but wouldn't heat up at all so I took it down and rang Gainsborough, intending to send it back. They told...