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Looking at having a new heat only boiler fitted but we have a water softener and finding it a minefield when it comes to boiler manufacture recommendations and warranties when using soft water. One of the fitters who has been and quoted said we would need to fit a new water pipe direct from the...

Just moved houses and the central heating (gas, normal (not combi) boiler, microbore pipe work) is making a knocking noise through the radiators. Boiler has been regularly services, paperwork to prove. I was thinking the cause was maybe sludge and read up that microbore doesn’t like being...

Miele dryer appears to be producing steam in the drum which stops clothes drying. Some water is still being pumped into the condenser tank and water container. I have cleaned out all the fluff filters and the condenser unit. My thoughts are that the dryer if getting too hot, backed up by the...