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I managed to get the engineer to give me a call. It seems that there was a bit of a communication problem and that the water was not coming back down the pipe after all. He reckoned that it was splashing back on to the back of the machine from the point where the drainage hose was hooked...

Sorry if I'm asking in the wrong place, but I'm struggling with this one: I have a 4 month old Bosch WFX2868GB which recently stopped spinning. Their engineer said this was due to water ingress into the electronics, possibly due to a blocked pipe, and could cost £350 to fix (more or less the...