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Oh my goodness you're a rockstar, the valve was switched off!!! Thank you so much, just made our families weekend so much better :LOL::LOL::LOL:

I think your right, was just wondering if it was something I could do - can I ask where the gas inlet tap would be - manual says it ps the pipe in the middle (in the pic I posted) the screw bit is showing open (sorry have no idea what it is actually called) :rolleyes: Have tried texting but no luck

Forgot to say that all the valves on the pipes below are open except the 2nd from the left which from the manual is the domestic cold water inlet? Also pressure is at 2

Hi all we have an ariston microgenius 23/27 mffi Lovely chap came yesterday to do annual gas safety check (which it passed with flying colours) However now we have no heating or hot water If you switch hot water tap on, the boiler makes all the right noises and then the red ignition failure...