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Evening, Apologies for a basic question. What mix and types of sand and cement do I need to obtain a subtle yellowy sandy colour mortar? I have tried some white mastercrete with builders sand which seems to give me a very orange colour. If is use sharp sand instead it gives me a natural wheat...

Hi Dan, apologies for the message whilst you are away. I emailed your company last week not knowing you were away. By the time you get back is it likely you would be able to fit a survey in by the end of Aug with an install in Sept? North Herts. Having a kitchen fitted in October. Have other...

I was on the phone at home when the alarm went off. The Mrs opened the patio doors to let the dog out before disarming the alarm! My previous alarm had a phone connection, but as we don't use the landline anymore I wanted something internet based, although understand its limitations. I was...

I suspect the ladies in the office are just admin. The alarm was activated the other day in error and we didn't receive a notification despite the phone set up to allow notifications so I wanted to check what settings had been put in by default because the options were not discussed at the time...

What happens if I want to move installers at some time? Is there any way of checking if my alarm is tied down to their cloud account? I pay an annual fee to have my alarm serviced and maintained I shouldn't need to go through them to be able to control it. I don't particularly mind them having...

Can I ask a question about this system please. I have just had one professionally installed but the installer seems to maintain control of the Pyronix Cloud access i.e. if I need an additional person authorised on the app I need to call the installer, if I want the notifications changed again I...