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Yep! thanks to you! :) installer said can be swapped over within a couple hrs, ours out - new ones cut to same shape - new ones in (y)

I should’ve said on the previous post - FYI it was the coating had been done wrong. Basically been done on the wrong side for those 2 panes.

Just wanted to say thanks for the input and help on this one guys. Thanks to this I was able to clearly explain the problem with the supplier. They’ve agreed the mistake is with them and will rectify next Tuesday. Cheers

I'm sure this is likely a stupid suggestion. But could this issue be rectified if I have someone swap the 2 pieces around, so the inside pane goes to the outside and vice versa? Or do i definitely need new units? thanks again

You may be right. Just tried a thermal camera on them off the back of your hunch. The one with the artifacts is a full degree c cooler. (Darker = colder on this camera)

Thanks I’ll try tomorrow morning.

Haha, If I could time travel I wouldn’t care for wrongly installed windows. Oh that’s interesting, Why does this confirm your suspicion?

Thanks, I know where it was purchased from. And the date… November 2024. So can’t hurt to ask I guess!

Will suppliers honour the guarantee without using the builder as a middleman but dealing with me directly? Who is the guarantee contract with generally?

Bugger, thanks. The builder who did all the work is being pursued for tax evasion…. So I guess I’ll need to go directly back to the manufacture to see what they can do? Worst case I do want to upgrade to acoustic glass at some point anyway

Thanks for the input all. Some very interesting reading. If it is indeed a bad order and they’ve gone in essentially inside-out…. Is it an issue to leave them like this? Other than being a bit ugly?

Hi all, I noticed today two of the windows on a recent gable extension looked weird as I walked past. Assumed it was a bit of dirt, though after I wiped them down from outside and inside, it didn't remove any of it. Not sure if it's dirt on the insides of the panes, or condensation, or what...

Hi, We’re looking to install a motorized projector screen on this faux chimney breast. It will be the full span across, has two mounting points, and is about 12.5kg or so. As it’s not a wooden stud frame I’m limited to only going into the plasterboard with fixings. Does this sound ok? Or...

Not massively. It was warm but not as warm compared to if I’d had my CH on in there for 3hrs. (2 x type 22 rads)

It’s not, it’s a fixed unopenable skylight.

I thought so too, and I had a question for the installer asking - should the placement of the decorative logs etc… go through the flames? So they heat up etc, but he said no. Could do with a second opinion on that, as thermodynamically that makes sense to me…

You can, hard to compare to an open fire without feeling them side by side, but they do give off heat sure. The glass is too hot to touch ofcourse also. But i too think with a glass fronted conventional flue, they draw air in through the front rather than through the flue as is the case with...

I’ll take a look. By convection do you mean, heat radiating from the flue? I’d say that is true if so. The little vents they put in the faux breast pump out a lot of heat. I wish I’d had them fitted much lower to be honest. With heat naturally rising I assume I’d “feel” it more.

Sure, but is that sealed glass stopping the heat coming into the room? Efficiency is sort of secondary to me… more concerned about the outright heat right now! I could lose 10% efficiency happily if it was dead hot :-D

“Flame effect” as in electric? When you say better, what are they swapping out for? This was one of the largest kw gas fires I could find.