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    Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    Ah, so literally need access to the box/smart com to fix this?
  2. C

    Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    Sounds logical. Is there a preferred way to reset the smartcom? Apart from flicking the MCB in the distribution board to kill all power to it
  3. C

    Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    So help me understand here. Is both the faults related to the smartcom needing a restart/power cycle? Im fairly sure that theres no activity on the ethernet line going into the modem, but not 100% sure that the cable I think it is, is the one to the alarm box.
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    Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    I’ll also add that the alarm totally fails to arm. you can enter master code and press arm with faults and the panel just beeps. And fails to arm
  5. C

    Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    Whats the chances of that solving the issue? Its a bit of a complicated setup we have, where by the alarm was installed to the building that was 'one' when it was installed, but now 2 seperate businesses have gone in, so they share the same alarm. However the box is inside the other business...
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    Texecom Premier 48 ATS path fault, com2 fault, No ATS available

    Hi all We had a power cut at our premises last week and every since a reset after the alarm was actually triggered as we needed a different door to get in due to power being off on the morning, we are having nothing but trouble with system alerts. We get a com line 2 fault, ATS path fault...
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