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Due to continued problems I have had between glowworm and the installer, the outcome basically meant that we didnt have any hot water! The previous engineer who visited showed me how to clean the Heat Exchanger as this seems to be the problem! Having done this myself a third time, i sprung a...

Please bear with me on this. I have had my 30CXI for 13 months now. During that period the exchange plate has blocked up 10 times. Glow-worm passing the book blamed the installer. The installer flushed the sytem twice making it 3 times the system was flushed and still the plate blocked up! The...

I am trying to unscrew my heat exchanger plate on my gloworm boiler, but the previous engineer has totally worn the screw away and I cannot budge it! Any ideas? :evil:

fed up of having my exchange plate replaced because of grit/sand/scale, goldfish!!! in the system. Been told to fit an inhibitor which will break down the scale etc. Will this help stop the plate blocking up. Only kidding about the gold fish by the way! :evil:

I purchased a full central heating system in April 2005 and opted for a Glow worm 30CXI boiler. I have had nothing but problems. Three new heat exchangers, one new circuit board as it blew and new overheat sensor. It has been flushed twice, but still having problems. According to Glow worm there...