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Cannot go into attic to find small tank as it is a two person job. Very high ladder required to get into attic and need someone at bottom to hold. Attic hatch is about 15 feet high up. Also , have no scanner at the moment so cannot post pic unfortunately.

Cannot see the word primatic anywhere. The sticker just says coil indirect cylinder .

Actually, I have just got a torch and had a good look in the cupboard and there is no tank above the cylinder, but just pipes leading to the attic and presumably to the big tank where the water is.

The tank in the attic is for everyone in the building. I believe there should be a header tank for our flat, but I have not been able to see it in the attic and I have been up there loads of times now. It may be above the cylinder in the cupboard in the kitchen but since everything is very...

hi doitall. I've just seen your post. How do I go about chlorinating properly? Is this a job for a plumber? Also, you seem to think I should be replacing the cylinder. What about the boiler too?

Hi Tony. Are you suggesting that I put the bleach into the hercal cylinder in my kitchen? I don't have the foggiest how to do that. I would need to get a plumber to do it, which I don't mind at all. However The plumbers who have seen the algae type substance have all seemed at a complete...

Water pressure used to be terrific here, but lately we in the building have all noticed that the pressure has got much lower, Scottish water of course deny this, so I'm not sure about that. Do you have any view on the algae? Could we just not change the cylinder in the kitchen? Is that an...

We live in a victorian apartment building in which there are 9 flats. We live on the top floor. I have a gravity fed gas central heating system. Our boiler is an ideal elan 2 The cylinder is a hercal coil indirect cylinder and the sticker on it says 1984. For some time now I have...

Somebody did suggest running the hot water tap for about 3 hours to try to drain the cylinder and flush out all the stuff. Do you think this would be worth doing until help can be found? Or do you think it would be bad for the system?

Hi The cylinder has a sticker which says: hercal - coil indirect cylinder . I don't see a header tank anywhere. Who would test the water? I rang environmental health at my council and they said they only test mains water. I had a plumber in a few weeks ago because my rads are all hot at...

To be honest, it would be very difficult to lag the cylinder as it is in a tiny cupboard and high up. Also, it may actually be lagged but I am not recognizing what it is is covered with as lagging. It seems to be made of stuff lake plaster that you could chip away at, but that may be covering...

The plumber who came before said that our water was a good bit too hot and that it may be causing stuff to detach from the insides of the pipes i.e. the algae, so he reduced the temp on the fronto of the boiler. However, I have to say I am now not happy with the hot water situation as the hot...

It doesnt' look like rust. Looks a little stringy like plant bits seems to folat kind of. and yes we use hot water every day as we have two kids etc.

Hi. I live in an apartment building which is 100 years old. WE live on the top (second) floor and are one of 9 apartments. Lately I have been noticing this brown algae type stuff in our hot water. THe neighbours have not noticed it in theirs. It seems to be getting worse lately. THere is a...

I will find out how many pipes tomorrow. Very difficult to get into attic. Involves long ladder , dangerous climb, plus extremely dirty attic with the stour of 100years which means that regardless of the fact that you don't touch anything your clothes somehow become filthy up there.

In continuation from last night, I am pretty sure there is only one tank in the attic. It is large. About 4 foot tall and it is covered, but I don't know what with. I have contacted a plumber who is coming next week. In terms of the radiators which are all cold at the bottom and hot at...

It says Hercal . Coil indirect cylinder plus some smaller writing, which I'd have to get on a ladder to read. there is only one tank in the attic. It's pretty large

I have no idea what a primatic cylinder is (As you can see I'm a plumbers dream come true!)

Hi we have a gas system ideal elan 2 and live in a third floor flat which also happens to be the top floor of our building. For some time hot water tap in the bathroom has included some horrible light brown algae looking stuff. Sometimes worse than at other times. Now noticing it in kitchen...