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The flushing system inside our close coupled toilet cistern has one round white button about one inch in diameter on top of it plus what looks like a black plastic spring alongside it. The cistern cover has one chrome button for a short flush plus another button for a long flush, both set in...

Richard C, thanks very much indeed for this which which is very reassuring. With best wishes, GSD.

Thanks very much for getting back to me so quickly and, as instructed by the pump manufacturer, I did allow water to run through the pump by gravity for a few minutes so as to expel any air before switching the power on again. I can't detect any leaks from the pump at the moment so hopefully...

I recently replaced our twin impeller shower pump and being very concious of the fact that these mustn't be allowed to run dry I made quite sure that the power was turned off throughout the process. However when I tested the new pump and found the hot water flow to the shower be rather low I...

No, not yet, as access to that part of the loft is not easy. However I will try to do this and get back to you. In the meantimeif you do have any ideas I would be very grateful if you could let me know. Many thanks, GSD.

I have just noticed what looks like a flexible open ended vent pipe coming out of the top of our roof adjacent to the chimney. This is about two foot long and hangs down along the tiles. We have a normal vented (not sealed or pressurised) central heating and hot water system fired by a natural...

Thanks very much for this from which it's quite clear that there is a way to adjust the maximum temperature of the shower. I'll either try to do this myself or contact the plumber again. You've been most helpful, GSD

Thanks very much for this but how do I send you a PM, which I presume means Personal Message? Many thanks again, GSD.

I don't have a picture but the shower is a Bristan model PM SQSHXDIV C. The bill for replacing the cartridge quotes SKBQ 1503-973C as being the part number used. The plumber told me that as far as he was aware the thermostatic cartridge didn't have any adjustment so all I really want to...

I'm afraid not - these were retained by the plumber who fitted it. GSD

Many thanks to seco services and Axel for getting back to me and I can confirm that I did indeed check the pump filters which were completely clear. As far as the calibration of the cartridge is concerned I can confirm that the 'off' position of the temperature control knob is in the vertical...

We have Bristan Prism shower which is fed by a Grundfos twin impeller automatic shower pump. The cold feed to this is from the tank in the loft and the hot feed is via a Grundfos Surrey Flange attached to the hot water tank. We recently had to have the thermostatic cartridge replaced to try...

Update: I assembled the pipework this morning using Fernox SL-X to seal the connections between the boss adaptor and the boss plus the elbow connections to the intermediate piece of pipework and the waste pipe stub coming out of the wall. However I had a terrible job getting the 44mm outside...

OK. To go into a bit more detail I've inherited a very bodged job where a 40mm drain pipe from a bath buried deep under the bathroom floor exits through an external wall, then immediately enters and then exits an elbow joint, and then enters a strap boss adaptor in a soil pipe. The main...

Thanks for this. However I don't want to use solvent to weld the fittings together because I might well need to take them apart in future. In these circumstances I do need an alternative to effectively seal the joints without making this permanent and would have thought that there must be...

These joints are firstly into a boss on a soil pipe and then an elbow joint. Neither of these have any 'O' rings or anything else to fully seal the joints. For space reasons I'm not able to use compression joints so I'm looking for an alternative which will still allow me to pull the joints...

I need to seal two push fit joints in some 40mm plastic waste pipes but as I may need to undo these in future I don't want to use the solvent method, which I believe is permanent and can't be undone. Is there an alternative like using silicon instead? Many thanks, GSD

Thanks Roughcaster for your advice and I will speak to our insurers tomorrow. I think that you're absolutely right that this isn't something we can handle ourselves, particularly as there maybe other damage we can't see, especially if it turns out that the pipe has been leaking undetected for...

A leaking pipe in an upstairs bathroom has caused two bulges to appear on our lounge ceiling, which is artexed in a 'swirl' type design. One of the bulges is cracked and the other has two holes in it which were made to release the 25 plus litres water that were trapped above it. Obviously we...

I've just had a thought. As the TRV controlling the new radiator is in a horizontal position just above the inflow pipe, which in turn runs along just under the radiator, is it possible that the heat from this is effectively causing the TRV, which is currently on maximum setting, to shut down...