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Kenbo: Am in Munster. Serial number not to hand, but I'll get it when I'm at home. Bernard - your diagnosis sounds suspiciously accurate! Sorry to say that I don't know whether it is 2 phase or 3 phase. How do I tell? And is this a problem with the supply or the cooker itself...

I have a Bosch free standing electric cooker including four hob plates. Now I have a problem: one of the hotplates has stopped working completely – the check light has gone out and the plate generates no heat whatsoever. Two of the remaining hot plates continue to work, but each only works...