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Hi, I have just had a new wood burning stove installed with a stainless steel liner. The chimney runs through the centre of the house. One fitter has said it needs insulation around the liner, another (the one who did the work) says it does not because it is in the centre of the house and...

Just about to call Glow Worm service again - on our third 30CXi Combi boiler in one year and this one has just begun to pop bang and make weird whirry noises on ignition. I know the first batch had a problem in the drilling of the ignitor hole which was not deep enough (if it keeps on making...

I have just fitted a whirlpool bath and pump - the instructions say that the pump must not be fixed to its support stand in any way, can anyone tell me why this is - I have bolted it to the stand which is esentially a raised platform I have constructed with a sandwiched layer of dampproof...

Hi, Yesterday I fitted a 12V Manrose bathroom fan with the transformer in the loft. (Including a switched 3A fuse) It is a simple affair - two wires to the fan from the transformer. Positive and neutral from the light fitting, with a switched positive supply also from the light fitting. I...

Please please help... Q1. I have a bath waste/filler/overflow trio (made by Viega) it has only one 22mm water input to it, has no specification for flow rate or minimum pressure, no on/off etc. it is basically a spout. I am running a flexicom 30cx combination boiler. I currently have, but...

Hi, I have a Viega Multiplex Trio bath filler/overflow/waste that I am trying to fit but it only has one water inlet. I therefore need to somehow take the water from my bath side valves (not yet fitted) and mix it before it enters the trio unit. If I do this though will the back pressure of...

My Optima G3 alarm panel - about 6 years old or so has begun to randomly go off showing tamper. Less than a year ago I replaced all the wiring, bell box and PIR's etc, so it is only the panel that is old. Is this normally a problem with the control panel - ie is it likely to have reached its...

I have just purchased a Zodion Photocell for switching a simple wall lantern. Problem is the wiring instructions are a bit odd. Connections are Neutral, Line (established as Live in) and Load circuit (established as Live out), however, the wiring diagram shows a PFC connected between the Live...

I have a Glow Worm Flexicom 30CXi Combi Boiler, 6 months old. It used to be silent, but recently, when it ignites there is an incredible 'bang' which resounds through the unit and through the flue pipe to the outside. It is so loud it sounds somewhat like a car door being slammed shut. Is...