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THe tap is a cruciform sink mixer - see link. http://www.taps4less.com/PP/U-KA304.html I suspect that we need a new rotary joint - i.e. the turning joint that bears on the hex valve that releases the water . The inside of the plastic hex thread is worn and will not bear on the hex valve...

I have a mixer tap in the kitchen which I am having a problem fixing. The are 1/4 turn taps and the hot water one seems to have lost its thread and refused to turn off. I managed to turn this off eventually but cannot seem to but a new tap head. Is it this I need or is it something else?