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I suppose that info would help,, sorry i did not include in first message. Whirlpool Ultimate Care II,,, also on tag inside door,, mod info is LSQ8543JQO.... i hope this helps,,, machine fills, agitates but when it is time to drain it appears that it does not get into that step. I can hear the...

My washing machine goes through the initial wash step fine. I can hear the timer prior to it getting to the rinse cycle. The drum does not empty the water at any time. It will not go to rinse cycle. If I turn off machine and reset it to the rinse setting, it works again. At no time can I get the...