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we had our boiler replaced by warmfront 18 months ago. what a farce it turned out to be. my husband has lost his job and our boiler had broken, we had BG boiler cover and a week after it was serviced and it passed, the boiler died! BG came out and said it was too old to fix, therefor there was...

can anybody shed any light onto something for me please: we (well my husband) went to turn off the water to our house via the internal stop cock so he could remove the taps and sink to replace them all. to our surprise, the internal stop cock doesn't turn the water off at all, not even a...

thank you for the offer.... it should be getting fitted in the next few weeks hopefully. The company that is doing it has ordered the parts and apartently they will take 5-10 working days. when they arrive, we can arrange an installaion date

i wasnt going to do it myself, my husband was. I wouldnt attempt something like that, as i dont have a clue

we did receive a quote from british gas, for replacing the boiler, an additional radiator and replacement of the hot water lead piping, the quote came in at around £4400, cant remember exact figure as the quote went straight in the bin......

FAO NICKSO IM NOT A PROFESSIONAL!!! im not playing any sympathy or victim card, I DONT NEED IT, I HAVE A 3 YR OLD DAUGHTER THAT I CANT BATH, THATS ENOUGH OF A GUILTY FEELING FOR ME. i signed up for this website, hoping there may be some knowledgible people able to give me ideas on a...

gas man gaz, i did put on my last note, that most of them are trusting, i just hadnt met one yet. it wasnt an insult 2 u, and i apologise if it did. im sure like the majority of your trade, you can be trusted. however, there are a few bad ones, who give u gud guys a bad name

ollski, we dont even know exactly what is wrong with it. all we know is that it doesnt work and i cant get my little girl bathed!! i didnt know about the reduced list, but do now, thank u 4 clearing that one up 4 me, i understand it a little more now. we werent kept informed about the...

well, i class it as insurance, it was called home care 4000. It covered our boiler and radiators, and all internal piping. But even without the internal piping and rads it would still have cost me nearly £20. When the bg guy came out to service the boiler to see if they could accept the...

oh and we werent told to replace it. Oh, and 24 hour call out werent included. As our boiler once broke late in the evening in the winter, and when we phone on the friday, we were not contacted again till the following monday, So why dont you keep you 'valuable' comments to yourself!!

FAO NICKSO how dare u??? i wanted boiler repare cover, so if it broke they could fix it, as when we moved in it did work. they new the age of boiler and we didnt. Abd as far as the parts go, we were told that when it was serviced the last time, tha parts had not been available for around 5...

to kevplumb: boiler has never worked brilliantly. But has worked, which is something i suppose!! It started when we got some quite strong wind up here in the north. The pilot light kept getting blown out, and we would have to spend sometimes upto half and hour getting it lit and within a...

we have had 3 quotes in all, firstly the one that knocked me off my seat at £4400 or something daft like that, then one at a more realistic £2300. And one at £2600. We have looked at purchasing copper piping to replace the lead piping on the hot water taps and a boiler from b&q, and fitting...

the one thing that annoyed me was the gas company was willing to take £32 a month of me when all a long they new the boiler was discontinued in early 1980's. They serviced the boiler when the cover commenced, so my argument was why did they cover it when they knew it was old. i knew they...

:x my boiler is knackered, and has been for 11 weeks It was covered by british gas homecare agreement, which i was paying £32 a month for. ((whic sometimes isnt worth the paper its printed on as they wont replace any system, they will only fix it to there best ability)) I was paying this...