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The engineer who I complained to sent me the cheque therefore I feel it is only fair to send the pcb back. In my letter I stated that if he reimbursed I would send the PCB to him. So fair is fair!

Just a quick update. I sent a letter requesting a reimbursement for the cost of the PCB and received a cheque this morning. I will now send the PCB to the engineer as it's of little use to me really, and won't be taking it further with Corgi and Ariston. Thanks all for your help.

Tony, Either I haven't explained very well or you're not reading the thread. The only reason I ordered the part was because the plonker couldn't tell me when he could obtain one, what else could I do, wait indefinitely?

No, this was my local Ariston engineer. I phoned Ariston and they give me his number. I did not get the chance to pay for the diagnosis as he refused to provide a fix date and told me he wouldn't fit it even if I could get the pcb.

Thanks, but I must disagree. He failed to correctly diagnose and as a result of his refusal to co-operate I'm subsequently left with a £180 bill.

I will write to him and demand he pays for the pcb, he can then have the damn thing as it's no use to me. I can't help feeling he's either totally incompetent or even worse knew the real fault but wanted me to pay more ( a pcb replacement would presumably be a lot more expensive than changing a...

I did, I called Ariston, and guess what he is the local Ariston engineer for my area.

Hi, It's an Ariston Microgenus Cheers Fred

-------------------------------------------------------------------------------- Cutting a long story short. New tenants moved in found the boiler was faulty, no hot water. My usual engineer was off due to sickness so I called the local Ariston repair "specialist". He advised that the main...