Hi can anyone give me advise I paid a deposit to a firm to replace my old conservatory in October 2020.he had done nothing for 4 months despite promising it would be finished by Christmas. Quoting every excuse you can think of.after threatening him with cancellation and asking for my deposit back.he finally turned up and took the old conservatory down and did 3 metre of footing.since then he has done nothing using every excuse from the brick company burning down to every illness under the sun.then blaming the brick suppliers for not delivering bricks.when I asked for the name of firm he wouldn't give it to me as he said they wont talk to me.so he has left me with no conservatory live wires running across the floor and sockets getting wet.finaly told him I had had enough and wanted my money back which he has refused .I am a pensioner so don't have the money to get it put right unless I can get my money back.any help would be very much appreciated