Jet of water from top of rain shower

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My new bathroom has a Crosswater fixed shower head. When I turn it on a little jet of water shoots out of what looks like a screw hole above the head (picture attached). Any idea what this is?

 
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If you can see a thread in the hole, then it's likely to have been a screw that's fallen out or was never fitted.
 
If you can see a thread in the hole, then it's likely to have been a screw that's fallen out or was never fitted.

I don't have it in front of me at the moment, but I don't think there's a thread. The whole head screws directly into the pipe arm, so it doesn't seem to need tightening from an extra screw.
 
Bet there's supposed to be a little allen key headed screw in there which hasn't been fitted or lost by the installer.
 
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I don't have it in front of me at the moment, but I don't think there's a thread. The whole head screws directly into the pipe arm, so it doesn't seem to need tightening from an extra screw.
Have a closer look and come back.
 
That is the home for a grub screw to prevent the shower head from rocking about too easily. You should redrill and -tap that hole with the next size up (M4/M5/M6?) and then get a suitable stainless steel grub screw. A little wrap of PTFE if you really want to go the whole hog.

Nozzle
 
That is the home for a grub screw to prevent the shower head from rocking about too easily. You should redrill and -tap that hole with the next size up (M4/M5/M6?) and then get a suitable stainless steel grub screw. A little wrap of PTFE if you really want to go the whole hog.

Nozzle

Why do I need to redrill and tap? Couldn't I just find a grub screw to fit that hole?
 
I just spoke to the manufacturer of the shower head (crosswater) and apparently that hole is meant to be there - there's no grub screw.

They said that if water is shooting out of it, it means my water pressure is too high and the head is probably bust :cry:

They are sending me a flow regulator which should fix the problem, but I will probably have to buy a replacement shower head.

The guy said that it's a regular problem and there wouldn't have been a way to tell the pressure was too high before installing. In other words, you only know you need a regulator if your shower breaks :rolleyes:
 
What a load of crap. I wouldn't listen to that. Find something to block the hole and use it as normal. Never heard of a shower head breaking because of excess pressure in normal use and even then it would be over a long period of time, not a new shower! Sounds like they're trying to wriggle out of their warranty to me!
 
Was there a washer between female of shower head and the male thread of bend pipe? Look like it is missing as I can see water coming out around joint...

Daniel.
 
What a load of crap. I wouldn't listen to that. Find something to block the hole and use it as normal. Never heard of a shower head breaking because of excess pressure in normal use and even then it would be over a long period of time, not a new shower! Sounds like they're trying to wriggle out of their warranty to me!

+1
 
Was there a washer between female of shower head and the male thread of bend pipe? Look like it is missing as I can see water coming out around joint...

Daniel.

Yes! It turns out there was a missing washer and also a missing grub screw. No idea what the guy from Crosswater was on about!

Thanks for all the help.
 

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