Siemsns Washer Dryer D1252 jams

Joined
3 Mar 2014
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Location
London
Country
United Kingdom
I have a problem with my washer dryer. When I put in clothes and set the time(from 15min-2hr) most of the times, the dryer spins the clothes and the n after couple minutes just jams! And cannot press the start/pause button or other programs, the only way to " reset" it, is by turning the machine off. Do not know what is the problem! Thought it might be thermostat, changed it, but nothing changed!
Please help!
 
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