All,
Hopefully someone may be able to assist me. Installed a Veritas system with dialer just under a year ago and has worked with no problems. Recently however we started having an issue with incoming calls which I traced to the autodialler responding to the incoming call with a fax like sound. So the dialer is currently disconnected until I can work out what is going on.
Dialer is correctly installed with earth etc as per Texecom instructions.
I have tried with a different DSL filter in case that could have been the issue, disconnected phones in case REN too high etc. With conclusion that it is the dialer.
Next step is to power it down to try and reset (does not seem to be reset function?) and then reprogramme to see if that solves out.
But I wondered if anyone out there has any other suggestions? It may be a problem with the dialer but I would be surprised.
Cheers
Hopefully someone may be able to assist me. Installed a Veritas system with dialer just under a year ago and has worked with no problems. Recently however we started having an issue with incoming calls which I traced to the autodialler responding to the incoming call with a fax like sound. So the dialer is currently disconnected until I can work out what is going on.
Dialer is correctly installed with earth etc as per Texecom instructions.
I have tried with a different DSL filter in case that could have been the issue, disconnected phones in case REN too high etc. With conclusion that it is the dialer.
Next step is to power it down to try and reset (does not seem to be reset function?) and then reprogramme to see if that solves out.
But I wondered if anyone out there has any other suggestions? It may be a problem with the dialer but I would be surprised.
Cheers