Texecom Microshock detector false alarms?

[mseymour]

I have a Texecom Premier Elite 64W system and use a number their microshock wireless detectors on my windows.

Over the last week, two of the detectors have given us what appear to be false alarms overnight after the system has been set overnight. The issue seems to occur after a long time of being in the overnight move (i.e. it is going off at 4-6 am in the morning).

I was wondering if I had a faulty detector, but given that two have just gone off I wonder if it might be something else.

The system has been running for about 8 months and so I wonder if the issue is the batteries? Could the batteries running out on the detectors trigger the alarm? We do get a fair number of radio jamming errors but tend to ignore those since they seem a common thing.

Keen to resolve it as we're getting quite an early wakeup call every morning right now!

Thanks in advance.

 

[secureiam]

Firstly were the shocks set for the correct sensitivity?
Second do you have cameras to confirm there was any activity occurring?

Radio jamming is not something to be ignored and ideally the source needs to be found, what times are the radio jamming events.

did these occur from day one or recently like the shocks?